Job Summary

The Harvard Graduate School of Design (GSD) educates design, research, and scholarship leaders to make a resilient, just, and beautiful world. The GSD offers degree programs across a range of design disciplines?architecture, landscape architecture, urban planning, urban design, design engineering, and real estate?as well as advanced research programs that cut across these disciplines and a robust public program of lectures, exhibitions, and publications. The immense variety of people, programs, and ideas at the School sustains a vibrant and rich environment for learning, inquiry, and collaboration, unlike any other design school.

GSD?s Office of Executive Education and International Programs seeks an experienced Program Manager to support its domestic and international executive programs, offered online and in-person throughout the calendar year, within a growing and fast-paced department.
Responsible for managing an assigned annual portfolio of executive education programs, supporting all phases of delivery from planning, enrollment launch and customer service, program planning and delivery, and post program wrap-up and reconciliation. Responsible for delivering exceptional customer service to faculty and program participants, working under the direction and in close collaboration with the Associate Director and Director. Produces and manages a program checklist and timeline and adheres to programmatic deadlines. In addition, supports department functions including recruitment and customer service, communications, budgeting, and administration.

Please note: The Associate Director and/or Director reserves the right to re-assign the Program Manager to other/additional programs as per the needs of the department. In order to be considered for this position, a cover letter is required along with a resume. We are hiring 2 program managers to join the GSD Executive Education department. In addition to this requisition #67630BR, there is an identical requisition # 67629BR posted. Please only apply to one of these requisitions as there is no need to apply for both in order to be considered for either role.

Position Description

Basic Qualifications

• BA required.
• Minimum 5 years of project management experience in a higher education setting.
• Excellent technical skills required including high proficiency with MS Office suite, Adobe Acrobat, survey software, and task management software.
• Facility with Zoom breakouts, polling, and chat is a strong asset.
• Experience with social media, CRM databases, and knowledge of HTML is an asset.
• Proven ability to proof effective proposals, reports, and papers.
• Must be able to work overtime hours on evenings and weekends as required for program delivery.

Additional Qualifications and Skills

• The position requires strong interpersonal skills, including proven ability to interact well with faculty, staff, participants, alumni, industry leaders, and clients across cultures.
• An educational and/or work background in design, architecture, and/or real estate is a plus.
• Familiarity with Harvard or previous experience in an academic environment is preferred.
• Strong ability to communicate effectively, both verbally and in writing.
• Ability to manage multiple concurrent priorities and tasks.
• Flexibility, judgment, and ability to handle complex and confidential material with discretion.
• Ability to work under pressure while maintaining a positive attitude, manage multiple tasks simultaneously, work both independently and as a team member, take both direction and initiative in a deadline-oriented environment.
• Requires a flexible, adaptable team player with an eye for detail and skills to collaborate with multiple teams with shared accountability in fast-paced, high-energy, rapidly evolving environment.
• Customer focused, with proven ability to develop trusting working relationships.
• Strong comfort level with social media/networking tools, internet use, and website editing, content management.
• Ability to work effectively with a variety of constituents.
• Excellent judgment in problem solving skills on a consistent basis.
• Ability and willingness to travel occasionally is a plus.

Physical Requirements

• Some lifting of curriculum boxes and classroom set-up may be required.
• Applicants must be able to perform typical office tasks, including sitting for extended periods, using standard office equipment, and occasionally lifting up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Working Conditions

• Work is mainly performed in an office setting.
• Candidates must have employment authorization to work in the US, and we regret that we cannot sponsor a VISA.

Additional Information

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Work Format

Hybrid (partially on-site, partially remote)


Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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